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Social orientation

Find help even if the system is unknown.

HelpZen makes publicly known consultancies, tables, offices and assistance offers easier to find and translates a difficult situation into a understandable next step.

Available in BetaiPhoneAndroid: Google Play
One person finds an appropriate public contact point on the smartphone.
development statusby beta
AvailabilityPublic for iPhone and Android
AndroidGoogle PlayPublished
Updated17 August 2026

The AI functions are running OpenZen AI 1B.

HelpZen: real screen with help offers
Orientation

From concern to appropriate contact.

  1. Select a situation or category.
  2. Publicly known contact points nearby.
  3. Check the contact details and contact the competent authority directly.
No emergency assistanceHelpZen is not an emergency call or emergency point. in case of an emergency danger, in Germany 112, for the police 110.
Sources & Current

Data and AI infrastructure in Germany.

HelpZen refers to the provided directories from the own operated OpenZen infrastructure in Germany. AI functions are performed with OpenZen AI; search questions are not transmitted to external AI providers. opening hours, responsibilities and acceptance conditions should nevertheless always be confirmed by the respective organization.

Test HelpZen or contribute to expertise.

We are looking for feedback from users as well as people from counseling, social work and administration.

Official Information

HelpZen uses the own operated OpenZen server infrastructure in Germany. website, data protection and support are provided exclusively through OpenZen.

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